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This failure case study tells the story of All World Media, a start-up offering internet-based media planning and buying tool created by ambitious Estonian entrepreneurs in 2011. A few years earlier the two founders had come up with an idea that in their opinion would revolutionize the process of media planning and buying for advertisers. They had noticed that the industry worked in an intransparent and inefficient way. Based on their own extensive experience in various internet ventures and following first consultations with key industry players they were confident that the market was ready for a self-service online media marketplace.

The (A) case focusses on the initial business idea and on the events before the launch of the internet platform. The case includes the entrepreneurs' concept, the main contents of the business plan, and the operational steps until the launch of the service on the market. The (B) case outlines the events after the launch of the online service, analyzes the possible reasons for the failure of the original business model and discusses potential strategic alternatives that are still open for the entrepreneurs.

The two-case sequence can be used for a 90-minutes session in marketing, entrepreneurship or strategic management courses in graduate and executive programs. The case is accompanied by an instructor's manual which also includes suggested assignment questions and proposed session plan.

This study aims to investigate the antecedents of the internationalisation strategy i.e., effectuation, causation and bricolage on the international performance of the firm.

In total, the study uses 138 peer-reviewed articles on effectuation, causation, effectual/causal decision-making logics and related issues such as the impact of antecedent factors of international strategy (i.e. effectuation, causation and bricolage) on the international performance of the firm.

Even though the theory of effectuation was formulated in 2001, to a large extent it has still not moved away from the realm of small entrepreneurial firms. The development of effectuation logic has accelerated in recent years, but the bulk of the research still focusses on small entrepreneurial firms rather than on the application of the theory in larger, non-entrepreneurial firms. Furthermore, effectuation theory would benefit from being developed into the realm of psychology and sociology.

This study offers a conceptual model on how effectuation, causation and bricolage influence internationalisation strategy, which, in turn, impacts the international performance of the firm. Furthermore, the study discusses the effectual logic for larger firms. The exponential growth of studies on effectuation during recent years, i.e. 2017 to the first quarter of 2020, shows that researchers have responded to calls by leading authors stating that effectuation theory is a field with great potential for further theoretical developments. This study presents a literature review of the critical issue of the engagement of internationalisation strategies with effectuation, causation, bricolage and the international performance of the firm compared to the earlier literature review for the period 2001–2016 by Matalamäki (2017) and Karami et al. (2019) on effectuation and internationalisation.

The purpose of this study is to describe knowledge, awareness and experience of different employees in a Swedish municipality (City of Gothenburg) concerning the disability perspective, accessibility and universal design in practice.

This study is based on an online survey. A total of 119 different employees responded to the survey. The data was analyzed from a mixed-method approach, using descriptive statistics and textual analysis. The study also included personal interviews with 19 employees in the City of Gothenburg.

A total of 521 employees in the City of Gothenburg participated in disability awareness exercises (DAE) at the Disability Awareness Arena to gain greater knowledge and insight on disability perspectives in different environments and services. Of these, 119 people representing different professions in soft and hard services and companies participated in the survey; and 19 people participated in personal interviews. The study showed that a vast majority of them were very satisfied and they have developed and practiced their new knowledge and attitude toward disability and accessibility.

One limitation in this study is that it has investigated the experiences and effects of the DAE 6–12 months after its implementation. Therefore, it is not possible to analyze long-term effects that the DAE can have in practice.

To the best of the authors’ knowledge, no prior study of these issues has been conducted in Sweden. This study is deemed to have significant social benefit because of the steadily increasing demand for disability simulations, awareness of disability perspective and accessibility in municipality settings. No other study has addressed the importance of the DAE in these perspectives. DAE is defined in this article as a unique concept for promoting the usage of the disability perspective in the everyday workplace.

This paper reviews research on the intersection between additive manufacturing technologies (AMTs) and business models (BM). The purpose of the review is to synthesize past research for the benefit of researchers, to describe the dominant research themes and aggregated research questions and to identify research gaps in the literature.

A systematic literature review of secondary data was conducted. The 288 publications in the review appeared in peer-reviewed journal articles, conference proceedings papers and book chapters. All publications are listed in this paper by publication year and publication source. The review also distinguishes between empirical and non-empirical studies, describes methodological approaches and categorizes the publications by unit of analysis and by theme.

Research on the intersection between AMT and BM, which has increased significantly in the last three years, reflects firms' and industries' growing interest in digital manufacturing processes. This review identifies twelve dominant themes in the literature that contribute important insights to the field. Aggregated research questions are identified in each theme. Research advances and gaps are presented. Four themes relate directly to BM: (1) BM types, (2) BM and technology, (3) BM design and processes and (4) BM value and supply chains.

This review is the first systematic literature review on the intersection between AMT and BM. As such, the review provides a guide for researchers as they explore gaps in the research and develop research questions on an aggregated level. The review also supports users of such technologies as they review their business practices and models in the so-called Digital Revolution.

Today, the transport industry is facing increasing demands on reducing both the environmental impact and cost of freight transports. Another demand, coming from the end consumers, is the demand for ecological accountability, so‐called ecological foot‐printing, meaning that the emission of every freight movement is distributed to the freight. Previous research shows that transport planning, system integration and control are some of the key factors to achieve more sustainable transport setups. One of the major obstacles preventing these factors is the complexity of international supply chains, with several involved actors. Smart Freight is a holistic concept, integrating transport management and state‐of‐the‐art technologies for freight tracking and vehicle monitoring, in order to enable improved management and accountability of freight transportation. The purpose of this research is to explore how Smart Freight can be used to control, track and reduce the environmental impact of goods transportation. This research is based on two in‐depth case studies and a demonstration prototype of one of the studied transport setups. An extensive amount of data was collected between 2006 and 2008 through interviews, video filming, document studies, physical travel with the freight flows, seminars, prototype building, literature and desktop studies. The result of this research highlights the weaknesses in today’s control of transport operations and presents a model for how Smart Freight enables a more environmentally friendly and accountable transport system.

Small and medium-sized enterprises (SMEs) are increasingly outsourcing human resource (HR) activities to outside labour market intermediaries. In this paper, the focus is on a specific type of labour market intermediary, the HR intermediary (HRI). The purpose of this paper is to describe and discuss SME outsourcing of HR services to membership-based HRIs, and potential problems and benefits that may arise in this process.

The empirical foundation comprises case studies of three Swedish HRIs and 12 of their SME clients. The data were collected through semi-structured interviews and a document study.

The findings show that social aspects such as trust, shared values, communication and commitment are crucial characteristics of the cooperation between HRIs and SMEs. These social aspects are a result of the owner/membership structure, and a distinguishing feature of the studied HRIs in comparison to other types of labour market intermediaries.

The results of the study underline the need for increased research related to the intermediary concept and its meanings in different contexts. There is also a need for more empirical research on HRIs, e.g. comparisons between different types of HRIs, and studies of the emergence of virtual intermediaries. Future studies should focus on the role of LMIs and HRIs in regional development processes.

Companies that interact with HRIs should reflect on the different pros and cons that this cooperation may result in, both in the short term and in the longer term.

The study provides an enhanced understanding regarding the relations between SMEs and HRIs, based on the two broad types of SMEs (with low/high internal HR skills) and two types of HRIs (with short/long-term orientation).

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/13683040210451714. When citing the article, please cite: Jonas Hansson, Henrik Eriksson, (2002), “The impact of TQM on financial performance”, Measuring Business Excellence, Vol. 6 Iss: 4, pp. 44 - 54.

Today, many IC approaches and company cases of IC reporting exist, but a common framework is lacking. This article explains policy and business perspectives for IC reporting and analyses the current IC approaches for defining essential drivers and policy strategies for such a framework. Focusing on external reporting and ‘value in use/stakeholder’ criteria is seen as a set of drivers that can combine policy and company perspectives and at the same time ensure involvement of a larger part of the business community and a framework recognisable to users of IC reports.